Challenges and opportunities of service industry in Emerging Economies

  • ITS Surabaya ITS Surabaya
  • TP-1 TP-1
  • majapahit1 majapahit1
  • Monjaya Monjaya
  • Performance Based Contract Performance Based Contract Prof Rajesh on Performance Based Contract
  • Lean Healthcare Lean Healthcare Prof Amrik Sohal on Lean Healthcare

Industrial Engineering Department of Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia in collaboration with Department of Decision and Information Sciences at the Charlton College of Business, University of Massachusetts Dartmouth (USA) organize The 2nd International Conference on Industrial Engineering and Service Science (IESS 2013) in Surabaya, Indonesia in August 20-22, 2013. This conference brings together leading scholars, researchers, teachers and practitioners examining the blend of Industrial engineering discipline and service science and their impact in today’s business organizations. This conference will provide a forum for academics, researchers, and practitioners to exchange ideas and recent developments in the field of Industrial Engineering and Service Science. It is also expected to foster networking, collaboration and joint effort among the conference participants to advance the theory and practice as well as to identify major trends in Industrial Engineering and Service Science.

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